The questions below did not provide you with the necessary assistance, please contact customer service here.

1. How long does shipping take?

Shipping Time: Orders are processed and shipped within 1–2 business days (excluding weekends and holidays). You will receive a tracking number as soon as your package is on its way!

2. How can I track my order?

For App Users: Open the Tekhoob Store App and visit the Tracking section to view your order status.

For B2B Partners: If you are a wholesale or B2B client, please contact us directly via phone or email for real-time tracking updates.

3. Do you offer international shipping?

Yes, we ship globally! Tekhoob proudly serves clients worldwide. Whether you are ordering through our app or managing a bulk B2B shipment, we can arrange international delivery to your location.

4. What payment methods are accepted?

We offer a variety of secure payment methods to make your purchasing experience convenient:

Inside the UAE: We accept Online Payments (via the app), Bank Transfers, and Cash on Delivery (COD).

International & B2B Orders: For clients ordering from outside the UAE, we accept secure Bank Wire Transfers (TT).

5. Is my personal information secure?

Yes, absolutely. Protecting your privacy and data security is our top priority. The Tekhoob Store App uses industry-standard encryption protocols to ensure that your personal information, account data, and payment details are always safe and secure. We never share or sell your data to third parties.

6. Are there any hidden fees?

No, we believe in 100% transparency. There are absolutely no hidden fees when you buy from Tekhoob. The total price you see will only consist of:

1. The product amount
2. Standard delivery charges
3. Applicable taxes (such as VAT/TAX depending on your country)

7. What is your return policy?

https://tekhoob.com/returns-and-refund

8. What is the warranty on your products?

https://tekhoob.com/returns-and-refund

9. Do you have a physical store location?

Jamila Building - 205, Al Mararr, Deira, Dubai, United Arab Emirates

10 .How do I contact customer support?

https://tekhoob.com/contact

General FAQ

1. How to Tell If Your Phone Got a Cheap LCD Screen Replacement

You can usually spot a low-quality or cheap aftermarket LCD screen replacement by checking for these common issues:

1. Washed-out colors: Colors look dull, less vibrant, or have a noticeable blue/yellow tint compared to the original screen.
2. Lower brightness: The screen is difficult to see clearly when outdoors under direct sunlight.
3. Thicker bezels: The black borders around the edges of the display are visibly thicker than before.
4. Laggy touch response: Typing feels slightly delayed, or the screen misses multi-touch gestures.
5. Battery drain: Cheap backlights often draw significantly more power, causing your phone to run warmer and drain the battery faster.

2. What's the Difference Between LCD and OLED Phone Screens?

The main difference lies in how they display light and color:

1. OLED (Organic Light-Emitting Diode): Every single pixel lights up individually. When showing the color black, those pixels turn completely off, resulting in infinite contrast, vibrant colors, thinner displays, and better power efficiency. Most modern flagship phones use OLEDs.
2. LCD (Liquid Crystal Display): Uses a single, continuous backlight behind a liquid crystal panel to light up the entire screen. Because the backlight is always on, blacks look more like dark gray. LCDs are thicker and more affordable, commonly used in budget devices or budget-friendly aftermarket replacements.

3. Why Does My Repaired Phone Screen Look Worse Than Before?

If your new screen looks noticeably dim, has poor contrast, or features dull colors, the repair shop likely installed a low-grade, copy-quality aftermarket screen instead of an Original Equipment Manufacturer (OEM) quality display or a premium Service Pack. High-quality replacements match the factory specifications of your original device, whereas cheap copies compromise on color accuracy and backlight brightness to cut costs.

4. How Much Should a Phone Screen Replacement Actually Cost?

The cost of a screen replacement varies widely based on the phone model and the component quality used:

1. Budget/Older Models: Typically ranges from $40 to $90 (approx. 150 to 330 AED).
2. Mid-Range / High-Quality LCDs: Typically ranges from $80 to $150 (approx. 300 to 550 AED).
3. Premium Flagship OLEDs: Can range anywhere from $150 to $350+ (approx. 550 to 1,300+ AED).

5. Can a Repair Shop See Your Photos During Screen Repair?

Technically, if your phone is left unlocked, a technician could access your storage. However, professional, ethical technicians have absolutely no need to browse your personal photos to fix a physical screen. To test a new screen, a technician only needs to verify basic touch response on the emergency call pad or lock screen. They never require access to your personal apps, messages, or photo galleries.

6. What Questions to Ask Before Getting Your Phone Screen Fixed

Before handing over your valuable phone, ask the technician these four critical questions:

1. "What quality tier is this replacement screen (OEM, premium aftermarket, or basic copy)?"
2. "Does the repair price include a warranty, and how long does it last?"
3. "Will my phone retain its water and dust resistance seals after reassembly?"
4. "How long will the repair take, and is my data fully safe and protected?"

7. How to Choose the Best Phone Screen Replacement

To secure the best possible replacement screen, match the part to your usage habits. If you use your phone heavily for business, outdoor navigation, or gaming, always insist on an OEM Service Pack or a Tier-1 Premium Aftermarket display. Always buy your components or get your repairs done through verified distributors who transparently list part grades and back their components with extended warranties.

8. Does Best Buy Replace Phone Screens?

Yes, in many regions Best Buy handles phone screen replacements through their Geek Squad department. They are an Authorized Service Provider for major brands like Apple and Samsung, meaning they use genuine factory parts and certified technicians. Note: For local clients in the UAE, similar official manufacturer-certified repairs are handled via official brand service centers or premium independent tech centers across Dubai.

9. Which LCD Screen is Best for My Phone?

The best screen depends on your budget and device model, but generally:

1. For Flagship Devices: If your phone originally came with an OLED display, choosing a premium OLED replacement is always best to preserve picture quality and battery life.
2. For LCD Devices: Look for premium In-Cell LCD replacements. In-cell technology integrates the touch sensors directly into the liquid crystal layer, making the screen thinner, brighter, and significantly more responsive than older, cheaper "Out-Cell" copy screens.

10. How Long Should a Phone Screen Replacement Last?

A high-quality phone screen replacement should easily last for the remaining lifespan of your device—typically 2 to 3+ years—provided it is protected from subsequent drops or liquid damage. Premium screens use durable glass and high-grade display layers designed to perform seamlessly over years of daily tapping, swiping, and typing.

11. Red Flags to Avoid When Choosing a Phone Repair Shop

Avoid repair shops that exhibit any of these suspicious behaviors:

1. Refusing to tell you the exact brand or quality grade of the screen they are installing.
2. Offering zero warranty or an extremely short warranty (e.g., "only until you leave the shop").
3. Demanding that you hand over your lock screen password for a basic, straightforward screen fix.
4. Working out of an untidy, disorganized workspace without anti-static safety gear.

12. Why Are Some Phone Screen Repairs So Much Cheaper?

When a repair shop offers a price that seems too good to be true, it's usually because they are cutting corners on component quality. They are likely using a low-grade, generic aftermarket "copy" screen rather than an OEM-quality part or an official Service Pack. They may also cut down on costs by skipping crucial steps, such as omitting the water-resistance adhesive seals during reassembly.

13. How to Spot a Fake vs Genuine Phone Screen Replacement

1. Brand Logos & Markings: Genuine Service Packs (like those from Samsung or service-grade parts) feature official manufacturing stamps, tracking QR codes, and pristine protective packaging. Fake or low-grade copies often arrive in blank packaging with no internal serial markings.
2. Flex Cables: Genuine screens have highly flexible, durable ribbon cables with crisp, clean solder points. Fake screens use stiff, fragile cables that can easily tear during installation.
3. Oleophobic Coating: Genuine screens feature a high-quality oil-resistant coating that makes fingerprints slide off easily. Fakes feel rough to the touch and smudge instantly.

14. What to Do If a Repair Shop Damages Your Phone Screen

If a shop accidentally damages your display or components during a repair, stay calm and follow these steps:

1. Request to speak directly with the shop owner or manager immediately.
2. Politely point out the damage and cross-reference it with any intake photos or repair notes taken before they started working on the device.
3. Insist that the shop replace the damaged component with an equal or higher-quality part at their own expense.
4. Ensure all agreed-upon resolutions are documented clearly in writing on an official company receipt or invoice.

15. Is It Worth Getting an Original Phone Screen or Aftermarket?

If you value display brightness, accurate colors, smooth touch sensitivity, and long-term durability, investing in an Original/OEM-quality screen or a Premium Service Pack is highly recommended. However, if you are repairing an older device or working with a strict budget, a High-Quality Aftermarket/Compatible screen from a reputable supplier can offer excellent value without severely sacrificing performance. Avoid ultra-cheap "copy" screens at all costs.

16. How to Protect Your Phone Data When Getting Screen Repair

Before handing over your phone to any technician, always take these vital security steps:

1. Back Up Everything: Back up your entire device to iCloud or Google Drive.
2. Turn on Repair Mode: Use built-in privacy features like Apple’s Repair State or Samsung’s Maintenance Mode. This locks down your personal files while leaving the hardware open for testing.
3. Remove Cards: Take out your SIM card and remove any micro-SD cards.
4. Lock it Down: If your screen is completely broken and you cannot back it up, choose a reputable repair shop that performs the fix directly in front of you while you watch.

17. Best Places to Get Your Phone Screen Replaced Near Me

The best place depends on your main priority:

1. For Maximum Peace of Mind: Head straight to an Authorized Manufacturer Service Center (like Apple or Samsung).
2. For Fast, Affordable, & Professional Service: Look for highly rated independent repair shops or specialized electronics markets (such as the Deira electronics trading hub in Dubai) that use premium, verified aftermarket parts or genuine Service Packs.

18. Phone Screen Repair Cost: What's Normal and What's Overpriced?

1. Normal Pricing: Paying a fair premium for high-quality components, experienced technicians, a clean environment, and a rock-solid warranty (usually 3 to 12 months).
2. Overpriced: A shop charging official manufacturer rates (Apple/Samsung prices) while secretly installing basic, unbranded aftermarket parts. Always request a clear, itemized receipt that details the specific grade of the part being installed.

19. Why Does My LCD Phone Screen Have Poor Colors or Brightness?

Poor colors and low brightness are classic hallmarks of low-end, budget aftermarket displays. These copy screens use cheap backlights that struggle to output adequate luminance (nits) and low-grade color filters that fail to accurately replicate true RGB spectrums. To fix this, the screen must be replaced with a premium In-Cell LCD or an OEM-spec display.

20. How to Tell If Your Phone Needs a New Screen or Just Repair

1. Just the Outer Glass: If your phone displays beautiful colors, has zero dark spots or lines, and responds perfectly to every touch—but has a spiderweb of cracks on top—you only need an outer glass replacement.
2. Full Screen Replacement: If you see black ink-like spots, permanent green/pink vertical lines, a completely flickering display, or a total loss of touch response, the underlying LCD/OLED panel is broken. You will need a full screen assembly replacement.

21. What Makes a High-Quality Phone Screen Replacement?

A high-quality replacement screen relies on three core components:

1. Premium IC Chips: Ensures seamless touch compatibility and prevents lag or software rejection after iOS or Android updates.
2. High-Grade Polarisers & Backlights: Delivers crisp color accuracy and excellent outdoor visibility.
3. Robust Glass Construction: Uses strengthened, scratch-resistant glass that mimics the durability of factory-standard screens.

22. Are Cheap Phone Screen Replacements Worth the Risk?

Generally, no. Ultra-cheap copy screens carry significant risks. They crack much easier under minor impacts, often suffer from dead touch zones, and can draw excessive power—causing your phone to overheat and potentially degrading your battery health. If you are looking to save money, it is much wiser to opt for a verified High-Quality Compatible or In-Cell screen from a reputable distributor rather than the absolute cheapest unbranded option available.

23. How Long Does a Phone Screen Replacement Take?

For most modern smartphones, a professional screen replacement is a relatively quick process that takes between 30 to 60 minutes. This gives the technician plenty of time to safely open the device, transfer over vital sensors (like the front camera and earpiece assembly), clean away old adhesive, install the new screen, and fully test the device.

24. Should I Repair or Replace My Phone With Cracked Screen?

Use the 50% rule to make your decision: if the total cost of the screen repair is less than half the price of buying a brand-new or equivalent replacement phone, it is highly economical to repair it. If your phone is quite old, lagging on new updates, and the repair cost approaches the actual market value of the phone, it is likely better to invest that money into an upgrade.

25. Phone Screen Replacement Warranty: What Should Be Covered?

A reliable repair shop or parts supplier should offer at least a 3 to 6-month warranty.

1. What should be covered: Touch screen unresponsiveness, erratic behavior (ghost touch), dead pixels, or unexpected display lines appearing without physical impact.
2. What is never covered: Physical damage (cracked glass), liquid exposure, or damage caused by subsequent accidental drops after the repair.

26. Why Some Phone Repair Shops Are Cheaper Than Others

Repair shops operate on varying business models. Cheaper shops frequently source low-tier aftermarket components from unverified suppliers, use basic double-sided tape instead of factory-grade water-resistance gaskets, or employ less-experienced technicians. Premium shops invest heavily in sourcing certified OEM/Service Pack inventory, utilize specialized repair machinery, and provide extended warranties to protect your device.

27. How to Avoid Getting Overcharged for Phone Screen Repair

1. Get Multiple Quotes: Check pricing with 2 or 3 reputable shops to establish a local baseline.
2. Ask About the Part Grade: Ask directly: "Is this an original service pack, a premium OEM-spec aftermarket, or a budget copy screen?"
3. Confirm the Total Cost: Ensure the given price fully covers the part, labor, and warranty fees upfront before handing over your device.

28. What's the Difference Between IPS LCD and Other Screen Types?

IPS (In-Plane Switching) LCD is an advanced type of liquid crystal display designed to offer significantly wider viewing angles and vastly superior color reproduction compared to older, cheaper TN (Twisted Nematic) LCD panels. While IPS LCDs are excellent for budget-to-midrange devices, they still fall short of OLED/AMOLED screens, which offer true blacks, lower power consumption, and sharper overall contrast.

29. Can You Trust Online Reviews for Phone Repair Shops?

Yes, but you need to read them carefully. Look out for highly specific, detailed reviews where customers mention technicians by name, talk about the long-term durability of their screen weeks after the repair, or explain how the shop handled warranty claims. Be skeptical of shops that have hundreds of generic 5-star reviews with no written text, as these can easily be fabricated.

30. Phone Screen Repair vs Apple/Samsung Official Service: Pros and Cons

Official Service:

1. Pros: 100% guaranteed genuine factory parts; preserves your remaining phone warranty; pristine calibration.
2. Cons: Significantly higher costs; often involves longer wait times or requiring bookings days in advance.

Independent Professional Repair:

1. Pros: Much more affordable pricing; rapid turnaround times (often fixed in under 30-60 minutes); flexible choices between OEM and aftermarket part tiers.
2. Cons: Quality depends heavily on finding an honest shop; will void any remaining official manufacturer warranty.

31. How to Know If Your Phone Screen Replacement Was Done Right

Run through this quick checklist once you receive your repaired phone:

1. Flush Fit: The screen should sit completely flat against the frame with no gaps or lifting corners.
2. Light Bleed: Turn up the brightness in a dark room; there should be zero light leaking out from the side edges of the frame.
3. Proximity Sensor: Make a quick test call and hold the phone up to your ear; the screen should automatically turn off smoothly.
4. True Colors & Touch: Type on the keyboard to check every corner for crisp, flawless touch accuracy.

32. Best Tips for Extending Your Phone Screen Life After Repair

1. Wait for Adhesives to Set: Avoid exposing the phone to extreme heat or moisture for the first 24 hours while the new internal frame adhesives fully cure.
2. Install a Tempered Glass Protector: Apply a high-quality 9H tempered glass screen protector immediately to absorb future drop impacts.
3. Use a Protective Case: Use a phone case featuring raised front edges (lips) to prevent the screen from hitting flat surfaces if dropped face-down.

33. Why Do Some Repaired Phone Screens Have Weird Colors?

Weird colors—such as a heavy blue tint, yellowish whites, or overly saturated neon tones—happen when a repair shop uses a low-grade aftermarket display panel. These cheaper panels lack proper factory color calibration. In some cases, it can also be caused by an improperly seated display flex cable inside the phone or a mismatch between the screen hardware and the phone's operating system firmware.

34. Phone Screen Replacement: OEM vs Aftermarket vs Compatible

1. OEM (Original Equipment Manufacturer): Built by the exact same licensed factories that made the original screen for the phone company. They offer identical performance, brightness, and touch sensitivity.
2. Aftermarket: Manufactured by third-party companies. Quality varies wildly—ranging from premium grade (excellent performance) to budget grade (poor quality).
3. Compatible: Third-party screens specifically engineered to act as alternatives (for example, putting a high-quality In-Cell LCD panel onto a phone that originally used an expensive OLED to significantly lower the repair cost).

35. How to File a Complaint If Repair Shop Damaged Your Phone

If a repair shop causes damage and refuses to fix their mistake, gather all your documentation, including your original repair receipt, before-and-after photos, and written communications. You can then file an official consumer complaint with your local regulatory authority (for example, the Department of Economy and Tourism / Consumer Rights division if you are located in Dubai, UAE) to legally resolve the dispute.

36. What to Bring When Getting Your Phone Screen Fixed

When heading to the repair shop, remember to bring:

1. Your government-issued ID (if dropping it off at an official brand service center).
2. Your method of payment (cash, card, or digital wallet).
3. Any specific backup device or password details if you need to log out of accounts in front of the technician.
4. You do not need to bring your phone charger or original box unless the phone is experiencing separate charging issues.

37. Is Your Phone Screen Repairable or Permanently Damaged?

Almost any physical screen damage is fully repairable by replacing the entire display assembly. The only time a screen issue is deemed "permanently damaged" or unfixable is if the underlying motherboard (logic board) has been severely cracked, warped, or corroded by deep liquid exposure, preventing it from sending video signals to a new screen.

38. Most Common Phone Screen Problems and How to Fix Them

1. Cracked Glass: Fixed via an outer glass or full assembly replacement.
2. Ghost Touch (random clicking): Fixed by replacing the digitizer/screen assembly or adjusting loose internal connectors.
3. Screen Flickering: Often caused by a loose display flex cable or a failing backlight; resolved via a screen replacement.
4. Black Screen of Death: Hard-reset the phone first; if it vibrates but stays dark, the display panel needs replacing.

39. Why Screen Protectors Matter After Phone Repair

Aftermarket or replaced screens—even premium ones—can sometimes scratch slightly easier than factory-installed glass if they lack identical specialized treatments. Applying a high-grade tempered glass screen protector adds a sacrificial layer of defense, ensuring that daily keys, coins, and minor drops damage the cheap protector rather than your newly installed screen.

40. Phone Repair Shop Red Flags: What to Avoid

Be highly cautious of any shop that gives vague, evasive pricing over the phone and then dramatically increases the price once they take your phone apart. Other major red flags include technicians using cheap liquid glues that spill out of the edges of the screen rather than neat, precut factory adhesive gaskets, and shops refusing to provide an official written receipt for your repair and warranty.

41. How to Find Reliable B2B Electronics Suppliers

Finding a reliable B2B partner requires looking beyond just the lowest price:

1. Look for Transparency: Top-tier distributors clearly categorize their inventory by exact quality grades (e.g., Service Pack, Refurbished, Premium In-Cell, Aftermarket Copy).
2. Evaluate Warranty Policies: Reliable suppliers stand firmly behind their product failure rates with a clear, straightforward return merchandise authorization (RMA) process.
3. Check Physical Presence: Partner with suppliers (like the Tekhoob Store App) that maintain verified corporate offices and physical warehouses in major global trading hubs, such as Dubai's Deira electronics district.

42. Best Platforms to Find B2B Electronics Suppliers

While global platforms like Alibaba and Global Sources are useful for initial browsing, the most efficient way to secure reliable, consistent mobile spare parts is to deal directly with specialized, established B2B e-commerce platforms and dedicated corporate wholesale applications (like the Tekhoob Store App). Direct platforms eliminate middleman fees and provide fast regional shipping along with personalized customer account support.

43. How Long Does It Take to Close a B2B Electronics Deal?

The timeline for closing a B2B transaction depends entirely on the order volume and shipping logistics:

1. Standard Stock Orders: Wholesale orders placed directly through a B2B platform or application (like the Tekhoob Store App) are usually processed, paid, and dispatched within 1 to 2 business days.
2. Bulk Container/Custom Sourcing Deals: Large-scale commercial contracts involving custom logistics, letter of credit (LC) verifications, or specialized international freight shipping typically take anywhere from 1 to 3 weeks to fully finalize and ship.

44. How to Spot Trustworthy B2B Electronics Distributors?

You can easily identify a trustworthy wholesale distributor by checking for these professional qualities:

1. They provide real-time, accurate stock counts on their ordering apps or portals.
2. They offer secure payment channels, including local bank wire options and encrypted online payments.
3. They provide itemized commercial invoices that clearly display local taxes (like UAE VAT) without hidden or unexpected fees.
4. They assign dedicated account managers to handle your bulk shipments and manage any warranty or product return needs smoothly.